Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics by Thomas Tullis, William Albert

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics



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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Thomas Tullis, William Albert ebook
ISBN: 0123735580, 9780123735584
Publisher: Morgan Kaufmann
Page: 318
Format: pdf


Measuring the user experience: collecting, analyzing, and presenting usability metrics: Morgan Kaufmann. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules) · 29. Journal of Usability Studies 2 (3) (May): 112-132. Tullis, Thomas, and William Albert. For the benefit of clients and colleagues we have culled a list of approximately 50 curated recent research publications dealing with user interface design, UX design and e-commerce optimization. Prior to joining Bentley, Bill was Director of User Experience at Fidelity Investments. However we can get a rough idea of their overall satisfaction by “connecting the clicks” user did on the site and other key metrics like time spent on site, conversion ratio etc. He recently coauthored (with Tom Tullis) the first ever book on usability metrics, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics , published by Elsevier/Morgan Kauffman in 2008. If you would like me to remove a tool from With TrueSight End User Monitor, organizations have the ability to view their Web applications and identify, through precise metrics, the health and viability of those applications as experienced by the actual end user. The model was developed on the basis of a set of collected usability problems and our previous study on a conceptual framework for identifying usability impact factors. Resources on Exploratory Testing, Metrics and Other Stuff. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Title: The Usability Metric for User Experience. Web analytics mainly deals with collecting, measuring, analyzing and reporting the data on presentation components. As I have alluded to in a previous post “speed solves a lot of problems” – claiming that even if your usability is not perfect – if it runs fast – people are less likely to notice. Http://www.developsense.com/resources.html#exploratory; Cox, R., Duisters, P., & van de Laar (2011). There are a few good books out there on measuring UX, but I'd start with Tom Tullis's Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics . Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies. Information architecture: Blueprints for the Web: New Riders. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies). In this paper, I introduce the key business process steps in designing a web analytics strategy for an online platform.